Shipping is free for orders over £100.00.
Orders up to £99.99 are charged at £4.00 flat rate.
Please be aware that we recycle packaging materials where possible. If you would rather have new packaging then do contact us.
Orders outside the UK: Please contact us before you order if you would like your order sent via Airmail. We will need to invoice you separately to cover the increased postage.
Refunds will be accepted if they are returned in like condition within 14 days of receipt. If you need to return an item please contacts us.
If you have complete yarn balls or hanks left over at the end of a project we will be happy to swap them for something else as long as the yarn is in new condition. Contact us or drop into the shop.